Questions? We've Got Answers.
Building your website should be simple. If something's not clear, we're here to help. Real humans, real answers, usually within 24 hours.
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Weekend messages answered Monday
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Most questions are answered in our FAQ below. But if you don't find what you're looking for, we're always happy to help personally.
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Create Your Website arrow_forwardCommon Questions
Quick answers to help you get started faster.
How fast can I have my website ready?
Your website is ready in under 2 minutes. Most customers go from idea to live website in under 10 minutes, including customizations. We handle the tech so you don't have to.
What if I need changes after it's built?
Just tell us what you want changed — in plain English. Say 'make the header darker' or 'add a contact form' and we'll handle it. No menus to navigate, no tutorials to watch.
How much does it cost?
Plans start at $99/month with everything you need to launch. Preview within 5 business days. No hidden fees, no surprise charges.
Do I need any technical skills?
None. If you can describe your business in a sentence, you can build a website with GenMySite. The AI handles all the technical stuff — design, code, mobile optimization, SEO.
What if I get stuck?
Our support team is here to help. Every plan includes email support, and we typically respond within 24 hours. Professional plans get priority support.
Can I use my own domain name?
Yes! Connect your existing domain or we can help you get a new one. Professional plans include a free custom domain (yourbusiness.com).
Still Have Questions?
We're real people who genuinely want to help your business succeed online. Don't hesitate to reach out — no question is too small.